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Nebraska unemployment website down for update
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Nebraska unemployment website down for update

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When you’re faced with unemployment it’s hard to think about your budget, but PennyGem’s Justin Kircher has some ways to get through these times.

The website Nebraskans use to file for unemployment benefits will be unavailable through early next week while it undergoes upgrades.

The NEworks site went offline Nov. 29 at 7 p.m., according to the State Department of Labor. The updates are scheduled to be finished by Tuesday.

The upgrades will streamline services for employers, according to department spokesperson Grace Johnson. Functions are currently split between two websites.

The upgrades are happening within the shortest possible time period, Johnson said, and the department timed it so people won’t be locked out of filing for a full week.

Weekly claims certify eligibility for the prior week, so people had Sunday and Monday until 7 p.m. to certify their eligibility for last week. Johnson said the department sent notifications prior to the shutdown so people would be aware of the days they could file.

If a person missed the Sunday-Monday window, they can file for both last week and this week when the site is back online. That would result in a person receiving payment for both weeks at the same time.

People who are laid off this week can file claims when the website is back up and request that the claim be backdated, Johnson said.

Nebraska sets national record with 1.9% unemployment rate

Spokespeople with Legal Aid and Nebraska Appleseed both said Wednesday that their organizations had not received calls from clients who were concerned about the site being down. Johnson said the department’s job centers and unemployment call centers were reporting “a very manageable level of inquiries” about the website upgrades, and that the call center had “very short wait times.”

The Nebraska Claims Center is available at 402-458-2500 Monday through Friday from 8 a.m. to 4:30 p.m.

“We’re providing instructions to people who will need to complete various functions in the site when it’s back up, and we continue to provide reemployment services, such as resume assistance,” Johnson wrote in an email.

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