Smartphone users at The Landing at Williamsburg Village will soon enjoy user-friendly technology that will help staff engage with residents, families and prospects inside and outside the building.

Connected Living, a social impact company bringing private social networks into skilled nursing and senior living communities, and The Landing have announced a strategic partnership to deploy Connected Living’s full suite of technology solutions.

The result will be the introduction of a portal with digital signage, an enhanced website, a smartphone app, and the opportunity to connect to a personal Alexa device.

“Almost all new residents moving in have a smartphone or tablet, and others say this may lead them to buy their own devices and take advantage of the expanded technology,” said John Croghan, senior executive director at The Landing, 3500 Faulkner Dr.

The new technology will provide an easier way for The Landing staff to engage with residents, families and prospects, while demonstrating how better connections contribute to happier and healthier lives.

The agreement extends The Landing’s leading visualization platform as part of an innovative suite of engagement offerings linking residents and families to community life and services through apps, in-house TV and digital signage.

How it works

Residents who use the new Connected Living program will be able to see menus, activities, and engage in various ways using the Connected Living app.

“This kind of technology is the new norm,” said Croghan. “It’s a fairly seamless transition because of the infrastructure, and it’s applicable at every level.”

Implementation of the voice-integrated technology and social media platform will be phased in over time. “The digital signage and website enhancements will take place in mid-May, while Alexa will be added in July,” said Croghan. “All residents will need is their own Wi-Fi provider and an Alexa.”

Simplifying tasks

Connected Living is designed to simplify tasks for residents and staff of The Landing, as well as their families. “As a resident, in the near future you’ll be able to put in your work order through using your smartphone as well as receive reminders about issues such as menus and entertainment,” Croghan explained.

The platform will also pay dividends in the form of emergency messages, which may also be shared with family members and other loved ones.

Members of Thrive, The Landing’s wellness program for residents as well as the public, will also benefit from the Connected Living information exchange.


“With technology advancing so rapidly today, a plug-and-play platform that can change and expand with the latest innovations is well aligned with The Landing’s focus on providing the highest quality of care and services to residents and promote quality of life,” said Crista Cardillo, chief development officer of Connected Living.

The Connected Living presence at The Landing will be kicked off with a “BYOD” (Bring Your Own Device) event May 15. Representatives from Connected Living, headquartered in Boston, will be at The Landing to connect smartphone users with the application.

Cardillo said Connected Living was founded in 2008 as exclusively a digital signage specialist, and now has a presence in 42 states.

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L Magazine editor

Mark Schwaninger is L magazine and Neighborhood Extra editor.

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