
Derek Johnson, who delivers for DoorDash, leaves the downtown Qdoba with a customer's order March 27.
Restaurants and bars in Nebraska are finding new ways to reach their customers amid social distancing.
Lincoln City Councilwoman Tammy Ward, seeking to throw local restaurants another pandemic lifeline, proposed an ordinance to cap the fee a food delivery service can charge a restaurant to shuttle takeout to hungry homebodies.
Third-party companies such as DoorDash or UberEats could not charge restaurants more than 15% of the purchase price to deliver orders under the ordinance, which Ward crafted to mirror one passed in Chicago.
The ordinance would only apply while the city's pandemic emergency lasts, said Ward, who has introduced other measures to help restaurants financially during the pandemic.
Brian Kitten, owner of Brewsky's, called on the council last year to follow Chicago's course to help out restaurants such as his that relied heavily on the delivery services when restaurants couldn't offer dine-in service.
"We were completely shut down, and we're just trying to figure out how to get dollars in the door," Kitten said during a public hearing at Monday's council meeting.
Delivery services charged Brewsky's restaurants a 30% fee based on orders, and he said he couldn't afford to properly deliver his own orders because programming an order service and insuring drivers ate further into an already tight budget.
"For Lincoln restaurants, we cannot pass this soon enough," Ward said, adding that her effort to get it before the council was delayed by the holidays and last week's historic snowstorm.
The ordinance would also ban third-party delivery companies from charging customers a higher price for items than listed on the restaurant menu.
Councilman Roy Christensen asked Ward whether she met with delivery service providers in crafting her ordinance. Ward said she had met with representatives of Uber, a ride-share company that does food delivery, and they agreed with the proposed ordinance.
Christensen took issue with inserting the city into a private agreement between restaurants and delivery services, and he questioned whether that cost might be passed on to customers.
In response to Chicago's law, DoorDash implemented a $1.50 Chicago fee charged to customers there, the Chicago Tribune reported in December.
Christensen wondered how the ordinance would affect the contracts between delivery services and restaurants and if the city would face a legal fight. Chief Assistant City Attorney Chris Connolly said he believed the city could withstand challenges.
Several council members, including Christensen, questioned tying the ordinance to the pandemic emergency declaration because it could last several years as a way to be eligible for federal funding.
The council will vote on the ordinance next week.
BEST DRIVE-THRUS IN LINCOLN
Readers' choice: Best drive-thrus in Lincoln
Chick-fil-A fans defend their chicken

Vehicles go through the drive-thru of the Chick-fil-A at 6810 S. 27th St. in October 2019. Research by SeeLevel HX said the time spent this summer in the chain's drive-thrus increased half a minute over last year's 5 minutes, 57 seconds. The chain's fans don't seem to mind. "They are slow because the food is high quality and the staff is awesome and well trained. They are popular!!" said Liz Sanders Koop in a post to the Journal Star Facebook page.
Who says it's slow?

Cars line up during the lunch rush in August 2019 at Chick-fil-A on the corner of 48th and O streets. The mystery shoppers for SeeLevel HX gave the chain the top ratings for order accuracy, customer service and taste, which its fans say make up for any extra waiting — if there is any. Some supporters say it's quick. "I think "Chick-fil-A is the fastest in town lol," said Zach Jennings in a Facebook post.
Fans praising Raising Cane's

Diners fill the dining room at the Raising Cane's location near 56th Street and Old Cheney Road in 2015. Cane's also had supporters in the Facebook thread. "Raising Cane has better chicken and isn’t as pricy … had Chick-fil-a and was not impressed, their chicken tenders are a quarter of the size of Cane's," Terre Stickney said in a post.
Support for Slim Chickens

The conversation about drive-thrus quickly turned to other options, including Slim Chickens, which got a vote from Jo Thomas on Facebook. The chain opened this store, its first in Nebraska, in 2015 at 5805 S. 85th St.
High on Hog Wild

While the SeeLevel HX research focused on national chains, the Facebook discussion included shoutouts for regional ones, including the Hog Wild Pit Bar-B-Q shop at 3210 Cornhusker Highway.
More regional flavor for Culver's

Dana and Cindy Rose sit outside their Culver's at 1500 Old Cheney Road, the first one in Lincoln, shortly after it opened in 2000. Its drive-thru also received a vote.
A vote for Amigos

Drivers wait their turn in the drive-thru at the Amigos/Kings Classic restaurant at the corner of South 27th Street and Capitol Parkway on Friday. The Nebraska chain received a vote.
The drive-thru may be fast, but how's their chicken?

While the SeeLevel HX survey looked at the speed for fast-food restaurant drive-thrus, the conversation on the Journal Star's Facebook page was a little broader. David Ben Fischer gave a vote to Union Bank. Perhaps the other banks in Lincoln need to up their game.
Reach the writer at 402-473-2657 or rjohnson@journalstar.com.
On Twitter @LJSRileyJohnson.