- Rejected No-online-option
Tuesday, July 16th, 2019

Account Notice

Dear %%$first%% %%$last%%,

The credit card and/or bank information we have on file for your %%$statement_subscription%% monthly automatic payment plan has not been going through. Please contact us to make payment and update your information by calling customer service toll free at 1-877-760-6006.

  • If you want to bypass the automated system you can do the following:
    1. Say “something else” when prompted
    2. Say “speak to a customer service rep” when prompted
    3. Say ‘no’ when asked if you’d like to hear the options again 


Lincoln Journal Star Customer Service

Please don't reply directly to this automatically-generated e-mail message. If you have questions regarding payment, your newspaper subscription, or your account status, please contact our Customer Service team at 1-877-760-6006.