Details for Digital Client Success Strateg


Digital Client Success Strategist We have a great opportunity for a driven Digital Client Success Strategist to help accelerate digital sales for the Lincoln Journal Star, Fremont Tribune, Columbus Telegram and Beatrice Daily Sun. The Client Success Strategist (CSS) serves as a client advocate and proactive, strategic resource for the sales team throughout the entirety of the sales process. The CSS is an integral part of our sales team, leading in creation or collaboration of digital strategy, media plans, customer onboarding, reporting and long-term customer retention and growth. The right candidate for this position is a digital marketing guru and thrives on creating customer relationships that ultimately lead to renewal. Location: This position is located in our downtown Lincoln, Nebraska office. Primary Responsibilities: Lead the post-sale onboarding and account management (along with the Account Executive). Collaborate with the local sales team and regional Amplified team members to launch campaigns on time, understand client KPI's and optimize campaigns accordingly. Help create campaign strategy and collaborate with the sales team on pre-sale media plans and research. Create focused media plans based on client goals and related research. Determine tracking strategies needed to tell a campaigns true story. Review campaign results and make positive changes when needed. Prepare monthly campaign reports and present to Account Executive and/or client(s). Stay ahead of trends and digital marketing capabilities and be a digital marketing leader. Minimum Qualifications: Bachelor's degree (B.A.) from four-year College or University and two years related experience, or equivalent combination of education and experience. Experience with a variety of digital marketing tactics including social, SEO, SEM, display and programmatic. A proven track record in digital campaign sales, strategy and performance management. Ability to have productive customer interactions in person, on the phone or via email. Analytical skills and attention to detail. Ability to learn and adapt to new technologies. Strong written, verbal and presentation skills. Excellent analytical, quantitative reasoning, problem solving, creativity and strategic skills. Preferred Qualifications: Experience implementing campaigns using Google Tag Manager and Google Analytics. Advanced knowledge of campaign tracking strategy including placement of pixels and other measurement software. Experience working with 3rd party vendors to fulfill or maintain customer campaigns. Google Ad Words and Google Analytics certified. The Lincoln Journal Star, a division of Lee Enterprises, offers a competitive salary, medical, dental, vision, life insurance benefits, vacation, sick, and holiday pay and 401K retirement plan. To learn more about our company or to apply, please log on to: http:/ We are a drug-free workplace and all applicants considered for employment must pass a post-offer drug screen and background screening prior to commencing employment. EOE