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Dairy has a tangled Legacy

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BY ART HOVEY / Lincoln Journal Star

Wednesday, Oct 08, 2008 - 12:46:12 am CDT

FAIRBURY — It began as a happy story.

The little guys carving out a little bit of dairying space in the land of the big guys. Milk in returnable glass bottles and in chocolate, strawberry and even rootbeer flavors in Lincoln and area stores. A caricature of Bessy T. Cow saying no to growth hormones.

Now, in less than two years, the story has taken a grimmer turn.

Story Photo
Legacy Dairy has closed its doors in Hallam. Owners Rex and Debbie DeFrain are looking for a buyer. (Robert Becker)

Locked doors at the Hallam processing plant. Weeds growing up around Rex and Debbie DeFrain’s empty milking barn. An exhausted husband and wife huddled around their kitchen table trying to explain what went wrong at Legacy Dairy.

Rex DeFrain, 55 and raised in a cow-milking family, considers carefully when asked if this is an example of somebody trying to buck the system and having the system break them.

It’s not that simple, he said.

“I said when we started we were rolling the dice.”

In fact, in a 90-minute interview with the DeFrains and in follow-ups with other sources, this sounds more like an example of the many things that aren’t so simple.

Legacy Dairy began as a mutual quest for Rex DeFrain of Fairbury and Jerry Bond of Avoca to make their families the masters of their own fate, from their cows right on through to other people’s milk mustaches.

Lancaster County commissioners were impressed enough with their spin on the slogan to “buy fresh, buy local” to offer up to $300,000 as a partially forgivable loan in 2006. The federal Small Business Administration came through with a loan of about $500,000.

Hallam Postmaster Kelly Peterson knows about the more recent and more sobering scene down the street. The trays full of empty milk bottles inside the door. The parked trucks. The sign that says, “Monday, Aug. 4. Still no milk for processing.”

“They had a great product,” Peterson said. “A great product. I thought the milk was much better coming out of bottles. It stayed colder longer.”

While Rex DeFrain says no to simple explanation, he says yes to a wide range of contributing factors.

The strain of rushing 40 miles back and forth between 100 cows and building a marketing scheme from scratch. The $400,000 cost overrun in converting a building into a refrigerated headquarters.

The DeFrains don’t deny some issues with milk quality.

And Dan Borer, dairy division manager for the Nebraska Department of Agriculture, said those problems persisted even as business operations ceased.

“The state did not close them,” he said, “but there were milk quality problems.”

Returnable glass bottles may have added to the size of the sanitation challenge, he said.

“People are supposed to rinse them out and clean them up at home, but they don’t sometimes.”

Rex DeFrain cites what he sees as another inescapable conclusion: that the Kansas City-based Dairy Farmers of America cooperative had their Southeast Nebraska trade territory so locked up that he couldn’t persuade enough small producers in the Hallam area to sell their milk to Legacy —  even at a higher price.

“If we had been able to purchase milk from small dairies around Hallam, or even from the co-op itself, I think we’d still be in business.”

Right to the end, said Debbie DeFrain, new orders for the finished product were coming in.

Right to the end — and to this day — she believes they did their best to reward the faith Lancaster County commissioners placed in them and to meet the goal of 16 full-time employees after two years.

“We spent that grant money exactly as we would have spent it as our money,” she said.

Lancaster County board member Bernie Heier said he and his peers don’t know much about the details of the plant’s demise.

“It’s our $300,000, I know that,” Heier said.

Is he worried about getting it back?

“Any time any business closes and they have your money, you’re always concerned about that — particularly in these unstable economic times for everyone.”

Rex DeFrain pointed to an upcoming meeting with lenders and possibilities for selling the plant.

In looking back to his failure to attract more outside interest from milk suppliers, DeFrain acknowledged his checkered history with Dairy Farmers of America.

He resigned from one of its boards of directors in 2002 even as he switched his own supply allegiance to a competitor.

“I was raising questions down there that they didn’t like,” he said.

Much more recently, as he fought to keep the doors open in Hallam, he approached cooperative members about sending milk his way even though they were signed up to sell all their production to the cooperative.

Eventually he got a letter from a cooperative attorney advising him to stop his “torturous interference.”

Randy McGinnis, the cooperative’s chief operating officer for a grouping of 10 Midwestern states, confirmed the thrust of the letter and also a decision to reject a request to sell cooperative-owned milk to Legacy Dairy.

There were no payback sentiments involved, McGinnis said.

“We gave it due consideration and we declined the opportunity for business reasons.”

McGinnis disputed DeFrain’s contention that the cooperative has a virtual monopoly grip on the milk supply in Southeast Nebraska.

But Max Kimmerling, 81 and a life-long dairyman at Beatrice, said DeFrain is not far off.

When DeFrain started in the dairy business in 1974, there were about 3,500 dairy farmers in Nebraska. The federal count of the average number of licensed dairy operations in 2007 is closer to 350.

The loss suffered by two families and by a town pounded by a 2004 tornado is not about a poor work ethic, said Hallam Postmaster Peterson.

“It seems like they worked 24 hours a day. It’s a sad thing. I’m going to miss them.”

Reach Art Hovey at 473-7223 or at ahovey@journalstar.com.


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orey k wrote on October 8, 2008 4:31 am:
" I'm gonna miss the Root Beer flavored milk and the glass bottles. "

c wrote on October 8, 2008 6:53 am:
" Oh Legacy Dairy.... I loved your rootbeer milk... you helped my son's broken arm to heal.... you made children smile and laugh at last years Autism breakfast in the Haymarket... I miss you so much! "

Jerry wrote on October 8, 2008 6:58 am:
" I'll miss Legacy Dairy's milk. It was the best available, and not full of stuff I'd rather not be drinking. "

visitor wrote on October 8, 2008 7:02 am:
" I was wondering why I couldn't find Legacy milk anywhere. They put out a great product and are very generous people. On more than one occasion they donated their product to Farm Safety Day. The will be missed. Seems like the little guys can't catch a break. "

georgie wrote on October 8, 2008 7:15 am:
" too bad - they created a well-received local product,used by lots of coffee shops and restaurants as well. they were focused on creating a local dairy from what i could see that had a strong presence on the shelves. it's very difficult to farm AND to market at the same time...looks like they gave it a good go. best of luck de frains! "

NS wrote on October 8, 2008 8:29 am:
" I loved this milk! I am so sad we can't get it any more and that the business didn't work for them. My husband used to love the chocolate, and the rootbeer as well. It was such good stuff, and I like the glass bottles and the fact that it was local. Sad to see it go, wish it could have worked out. "

Jennifer wrote on October 8, 2008 8:39 am:
" We LOVED Legacy milk. Sorry to see it go! "

Eric witzki wrote on October 8, 2008 8:55 am:
" Thats sad i love the milk from Legacy it is good and the bottles are neat you can reuse them "

jes wrote on October 8, 2008 9:00 am:
" i'll miss you... "

Laura wrote on October 8, 2008 9:07 am:
" Legacy Dairy and Rex and Debbie were huge assets to our little community! We'll miss you!!! "

foxspit wrote on October 8, 2008 9:21 am:
" Legacy Dairy did things the right way, near as I could tell. And they did what I would do in their situation when things aren't going well: they worked even harder. It's too bad they couldn't make it, they had a good thing there. "

j wrote on October 8, 2008 9:22 am:
" So disappointing. I loved their milk and the returnable glass bottles! "

Hmmm... wrote on October 8, 2008 9:27 am:
" That's a LOT of local and government money tossed away in a short time. Did nobody investigate before "loans" were made? No wonder our economy is in the state it's in. These high-risk, large capitol investments need to be better researched. "

Sad wrote on October 8, 2008 9:45 am:
" I'm a person who doesn't even like milk but I tried the Rootbeer milk & loved it. So sad to hear they closed. "

Perhaps wrote on October 8, 2008 10:04 am:
" This could be like MBA Smart Chicken when they initially began. Because it was a great idea at the time they (MBA) started, and because some investors thought it was great tasting chicken they are now a major regional company, even after bankruptcy.

I knew lots of people who were impressed with Legacy's product, comparatively-so. It'd be nice if a group of investors would look into the viability of this company. And, Hmmmm, I wouldn't consider this to be a "high risk, high capitol" investment. (it's capital anyway) Look at the number of people impressed with the end product. Doesn't seem too risky to me. "

thank you wrote on October 8, 2008 10:08 am:
" Thank you Legacy Dairy. My family loved your product and we were disappointed when we couldn't find it any more. My son was a huge fan of your chocolate milk. Your milk tasted SO much better in the glass bottles. Certainly hope things will look brighter for your family. "

j83 wrote on October 8, 2008 10:17 am:
" I thought Legacy had a great product. I could really see it taking off, then one day it was completely gone. It was a product I would specifically search for. "

Late ODay wrote on October 8, 2008 10:21 am:
" I initially loved "Legacy", but was extremely disappointed when they almost immediately discontinued their "Vanilla Milk". It was divine! A shot of that in coffee was all it took. I understand that they had a terrible time marketing it -- it looked identical to regular milk. Still, I think they could have done something. I guarantee every coffee house in town would have stocked up on it, once word got out. "

sad wrote on October 8, 2008 10:21 am:
" I'm certainly sad to see Legacy go. Thanks to LJS for publishing the story, because I has wondered what happened. "

Disappointed wrote on October 8, 2008 10:26 am:
" I'm sorry to see them go. It's hard to find chocolate milk that doesn't use high-fructose corn syrup (which my daughter has a sensitivity to). We'll miss their products. "

WeeTodd wrote on October 8, 2008 10:34 am:
" It's not the loan that needs investigated, it's the monopoly that the DFA co-op has going on. Legacy had a great product but the co-op forced them out of business! "

AntiShine wrote on October 8, 2008 11:04 am:
" I am so very sad to hear the news of the Legacy Dairy closing. My 4 yr olds favorite was Cotton Candy. Nothing is more appealing to a 4 yr old than blue milk that tastes like candy! Know any dairy's producing a similar, hormone free product? "

BC wrote on October 8, 2008 12:05 pm:
" Just call the Government, maybe they will put together a bailout package. Oh yea, I think you have to be big business to get all the breaks. Sorry. "

m wrote on October 8, 2008 12:23 pm:
" HyVee has recently added a similar product from a dairy in Hardington. Packaging is similar and they have the rootbeer milk (though not as good as Legacy's). I was never much for drinking milk (even flavored milk) until I found Legacy. It is a shame big business snuffed out the little guy. I will miss the product and the community involvement from the owners - they donated product to a lot of causes. It is very rare that businesses treat customers like neighbors. They will be missed greatly. "

GMP wrote on October 8, 2008 1:17 pm:
" I so miss the rootbeer milk. And the reusable glass bottles are what we need to be using again. Just pouring the milk from a glass bottle made me like the milk even more. It was colder, better. I cringe every time I throw away a plastic milk bottle. Just know that your customers loved your product. You did a good thing. I'm sorry it couldn't have worked out. The vanilla milk sounded like a good thing. Sorry I missed trying it. The only one I didn't try (besides vanilla I guess) was the cotton candy. "

Sparki wrote on October 8, 2008 1:26 pm:
" Great, great product. We hate to see Legacy go. So sorry, Mr. & Mrs. DeFrain! I wish you all the best. "

Tim in CB wrote on October 8, 2008 2:26 pm:
" I've known Rex and Debbie since I was a kid and I'm sorry to hear that this business venture ran into problems. They have always been hard working and although I never bought their product, I'm sure it was the highest quality. Good luck (and three honks from my dad). "

Very Sad wrote on October 8, 2008 2:29 pm:
" I'm very disappointed to see the Legacy milk products go. We still have several of their milk bottles from our last purchase that we were holding on to as we searched around town for their milk. I hope someone (not connected with the KC monopoly) picks up the slack too because milk should not be adulterated with the chemicals currently being used. It may increase the yield, but at what cost to our health? "

SO SAD wrote on October 8, 2008 2:48 pm:
" I'm so going to miss the milk.. Nothing like telling someone about the Root Beer Milk or Cotton Candy and looking at their reaction. The best was once they tired it, they couldn't believe how good it was!! Makes me sad I returned the old bottles i had.. wish i would've kept them.. at least i will always have the memories. Good luck to you! "

Cali wrote on October 8, 2008 3:09 pm:
" Legacy Dairy was the best milk I've ever had. I am not a milk driker and yet I was drinking it right out of the bottle. The Vanilla was incredibly good - I used it for a lot of my baking. I'm very sad to see them go. "

Laurisa wrote on October 8, 2008 3:25 pm:
" I loved buying legacy milk. Even though we could return the bottles i never did. I kept them and used them for several things around the house. Milk from a glass bottle is just so much like being back on a farm. It tastes better, stays colder. I gladly paid the extra money for the quality. Its too sad that they just couldnt make it last. "

I said.... wrote on October 8, 2008 5:18 pm:
" I'm sorry to see it go. My brother and grandson loved drinking your milk when visiting from out of town. I don't even like milk, but I would drink theirs. Thanks for the fun while it lasted - I wish you luck in the future. "

NU Alumni wrote on October 8, 2008 6:02 pm:
" I thought that their milk was good, but it went bad way to fast for my dollar and I drink a lot of milk. When I returned the bottles to HyVee and the girl at the counter said that people had also reported the same. I wonder if this is due to the 'sanitation challenge' mentioned in the article.

Either way , I love to support local businesses and pay more, but if they re-open I would have to see improvement on that for me to start purchasing their milk again. I cannot afford to throw out a gallon I just opened. I do think that the monopoly played a part, but they need to improve the quality to complete as well..... "

nebraskadairyman wrote on October 8, 2008 6:39 pm:
" As far as DFA running them out of business I would say that is false!!! They had wanted to look at buying my milk and when my banker did some research and talked to someone involved with their finances he found out that they may have been paying offering to pay more but that some checks weren't clearing the banks for producers. That is why I choose not to sell to them not due to DFA. If you were involved with dairy you might understand that DFA is not the bad guy here. "

Mel wrote on October 8, 2008 8:15 pm:
" I was pleased to see this locally produced milk at the store. It was a bit more expensive, but I promised myself I'd try buying Legacy for a month. I'm afraid to say that we were unable to make it the whole month, as the milk went bad way faster than normal milk. Not sure if it was the containers or just the way it is produced, but it went bad for us in about half the time as normal. I'm glad they gave it a good try, but it does not surprise me at all that their product was not flying off the shelf. "

Luis wrote on October 8, 2008 9:03 pm:
" I am sad to hear of your business closing. I loved your milk as did everyone I made drink. I wish you the best and hope that hear in the near future you will find a way to come back and reopen. "

central ne dairyman wrote on October 8, 2008 9:10 pm:
" Your story started out good but went down hill fast. It seems like when somebody fails they have to blame everyone but themselves. "

senebraska wrote on October 8, 2008 10:11 pm:
" Have you seen their place? It has been over grown for years not just since this happened. And what about the fact that their cows were taken off the place by authorities why wasn't that brought up in the article? "

dairyman wrote on October 8, 2008 10:15 pm:
" Rex says DFA has the area locked up. Well maybe that is because that is where we want to sell our milk. Also Blue Bunny which was in my area also has shut off picking up some locals including some bigger dairies. Maybe except some blame instead of blaming others REX! "

big wrote on October 8, 2008 10:21 pm:
" Didn't they wash the bottles themselves? It is called sterilization "

Thank you wrote on October 9, 2008 9:18 pm:
" From one farm boy that misses the mornings in the milk stalls with his parents and grandparents. You had a great product. It is sad that most kids these days will never have farm fresh milk. This stuff they force us to buy should be outlawed. Thats for giving us some great milk. Hope the best for your family. "

did you see wrote on October 10, 2008 6:42 am:
" 2 counts of animal abandonment, neglect and abuse a class 4 felony were filled in Jefferson County court vs. REX Defrain "

beenthere wrote on October 13, 2008 6:19 pm:
" The thing about DFA is, that by being a member of their co-op you receive benefits that help with risk management. Such as, if we were to have a sever winter storm and the truck was not able to pick up our milk before it went bad, we would still receive reimbursement for that milk. It’s not that DFA has the area locked down, it is the fact they offer production management strategies that make it seem some what foolish to go elsewhere. "