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Nelnet settles with feds over controversial loan subsidy

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BY MATT OLBERDING / Lincoln Journal Star

Saturday, Jan 20, 2007 - 12:26:06 am CST

Lincoln student loan company Nelnet has reached a settlement with the U.S. Department of Education that will allow it to keep $278 million in disputed profits from a controversial loan subsidy.

As part of the agreement, Nelnet agreed to not take advantage of the subsidy in the future, depriving the company of more than $880 million in potential profits.

The matter may be settled, but the issues aren’t, as critics of Nelnet’s business practices, including U.S. Sen. Ted Kennedy, took on the terms of the deal.

The settlement comes after a report issued by the Education Department’s Office of Inspector General last fall concluded Nelnet got the $278 million improperly and should repay it. The OIG also concluded Nelnet stood to earn an additional $882 million in the future from the subsidy.

The company says overall, it has earned approximately $322 million from the subsidy.

Nelnet Chairman and co-CEO Mike Dunlap said he was glad to have the issue disposed of, but the company still disputed the department’s conclusions.

Nelnet has said it followed department guidance for handling the loans. 

“While we disagree with the audit report, we are pleased to have reached a resolution that allows us to avoid costly litigation to demonstrate the merits of our position,” Dunlap said. “The agreement allows us to put an end to this audit and move forward.”

Under Secretary Sara Martinez Tucker,  who oversees higher education issues, said the settlement “was reached in the best interests of taxpayers and students as well as the integrity of the federal student loan programs.”

The Education Department said it agreed with the Inspector Genera’s report, but will not seek to require Nelnet to return any of the $278 million because doing so might also require it to go after money other lenders have received, including some small nonprofit lenders, and that could put them out of business.

Nelnet critics quickly lashed out at the deal.

Kennedy, D-Mass., who has been a frequent critic of the company and the loophole that allowed it to take advantage of the 9.5 percent subsidy, had harsh words for Friday’s settlement announcement.

“The administration should have settled for nothing less than the full recovery of Nelnet’s ill-gotten proceeds from these loans,” Kennedy said in a statement. “The Inspector General’s audit made it crystal clear that Nelnet’s claim of a 9.5 percent subsidy rate was absolutely indefensible. The Department of Education’s settlement is a loss for students and taxpayers, who are the victims of Nelnet’s greed.“

Jon Oberg, a former Nebraskan and retired Education Department civil servant who uncovered the use of the loophole by Nelnet and other student lenders, said the settlement was good news in some respects.

“But it still rewards Nelnet $278 million for their audacity,” Oberg said.

The agreement is supposed to resolve Nelnet’s handling of loans that received a 9.5 percent special allowance payment.

When it was implemented in the 1980s, the 9.5 percent provision was meant to be a penalty on loans financed with tax-exempt bonds.

But through a series of modifications in later years, combined with a large drop in interest rates, it became a loophole that allowed Nelnet and other student lenders to be guaranteed a rate higher than market rates on certain types of loans.

Nelnet has acknowledged it took advantage of the loophole because competitors were doing so but says it has opposed the practice as public policy since early 2003, stopped adding loans that qualified for it when legislation was introduced to forbid it and didn’t book revenue it was collecting from the practice until it consulted federal authorities on its legality.

Several critics have said Nelnet was the biggest abuser of the loophole.

As of Dec. 31, Nelnet said it was holding $3 billion in loans eligible for the 9.5 percent subsidy.

The settlement allows Nelnet to keep all 9.5 percent payments it received before July 1 of last year.

Claims pending since then will not be paid, and the company will not utilize the subsidy in the future.

“We believe, based on the guidance that’s included in the agreement, that we do not anticipate having loans eligible for the 9.5 special allowance payment,” said Nelnet spokesman Ben Kiser.

The settlement was announced after the close of financial markets Friday.  Nelnet’s stock climbed more than 3 percent in after-hours trading.

Many financial analysts have said they thought the potential fallout from the loan controversy was already priced into Nelnet’s stock, which has been hovering near a 52-week low.

In a federal securities filing after the announcement, the company said it would incur $24.5 million in charges for the fourth quarter of 2006 because of the settlement. It said the agreement was not expected to have any adverse effect on its ongoing operations.

Reach Matt Olberding at 473-2647 or molberding@journalstar.com.


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hummm wrote on January 20, 2007 8:18 am:
" And we jump on thier band wagon to bring 100 low paying jobs to Lincoln so rich can get richer. Way to go Chamber!! Now let's see if we can get more call centers here. "

Shame wrote on January 20, 2007 8:22 am:
" Nelnet has made us proud. Lincoln's largest company - a product of theft from the taxpayers. Worse yet, from the underfunded world of education. Surely they give alot of their ill gotten profits back to the community through an active charity program. NOT. Typical of people whose wealth is not earned, I'm not aware of anything they have given back to the community. Are any of you? Certainly nothing that approaches the level of that they seemed to have picked out of the gov. (our) pocket - $280 million. Have they no shame? "

ex Nelnet employee wrote on January 20, 2007 8:58 am:
" Nelnet is among the better employers in Lincoln. I was not interested in working in a corporate environment, so I left, but the pay was fair, benefits good, and I was treated well. The call center jobs Nelnet is bringing will not be low-paying. I suppose it depends what you call "low-paying," but at least double minimum wage, I imagine (if the same as comparable jobs Nelnet currently has). The practice of earning the money off the 9.5% issue is bad, but information in this article is correct, Nelnet has been upfront about it for years and was supportive of closing the loophole in 2003. I started at the company in 2003 when it became an issue and at that time, Nelnet was putting the money in a separate account until they heard from the Dept of Ed. They were told, far previous to this audit report, the money was theirs. Nelnet is like all other corporate businesses, they will do what's legal--but not necessarily ethically right--to get ahead, but Nelnet is pretty transparent in regard to this issue. "

Observer wrote on January 20, 2007 8:58 am:
" As much as I dislike agreeing with Senator Kennedy, he's correct on this one. Mr. Dunlap and his company should be ashamed of themselves. "

Reader wrote on January 20, 2007 9:22 am:
" You can keep the loot, just stop robbing banks. "

CS wrote on January 20, 2007 9:27 am:
" Wow, thats pretty good. They 'publicly' criticized other companies for doing it, but they are the largest abuser. They can deny you a student loan if you have a drug conviction, including a recreational use ( and many teenagers have) yet they get to defraud the government out of millions. Im glad I never had my loans through them. I thing the money that they get to keep illegally should be applied to the principle of all the loans from the period from which the subsidy was received. They shouldn't get to keep it. "

ex-Nelnet employee wrote on January 20, 2007 10:01 am:
" Nelnet is among the better employers in Lincoln. I was not interested in working in a corporate environment, so I left, but the pay was fair, benefits good, and I was treated well. The call center jobs Nelnet is bringing will not be low-paying. I suppose it depends what you call "low-paying," but at least double minimum wage, I imagine (if the same as comparable jobs Nelnet currently has). The practice of earning the money off the 9.5% issue is bad, but information in this article is correct, Nelnet has been upfront about it for years and was supportive of closing the loophole in 2003. I started at the company in 2003 when it became an issue and at that time, Nelnet was putting the money in a separate account until they heard from the Dept of Ed. They were told, far previous to this audit report, the money was theirs. Nelnet is like all other corporate businesses, they will do what's legal--but not necessarily ethically right--to get ahead, but Nelnet is pretty transparent in regard to this issue. "

Call Center wrote on January 20, 2007 10:42 am:
" Nelnet isn't just a call center. I used to work there and its more then just a call center. but you are correct....the rich just keep getting richer..... "

think before you act wrote on January 20, 2007 10:50 am:
" ..some of the decisions by the executives of companies taking advantage of loopholes for personal gain reflect the culture of the 60's mentality ...that if everyone else is doing it, it must be okay...and that taking from the federal govt is acceptable. Well, we taxpayers gave Nelnet the money...or rather they took it from us. "

Our Enron wrote on January 20, 2007 10:50 am:
" All the greed, without the corporate giving. "

Ron wrote on January 20, 2007 2:14 pm:
" Well, maybe the Chamber is desperate and they will try to get anything to come to Lincoln. At least thats seems to be the mode of conduct!! Leadership in this town - NONE!!! "

PB&J wrote on January 20, 2007 3:32 pm:
" It sickens me that graduate students at UNL are required to obtain loans through this unethical company. I'm thankful that Mr. Oberg discovered the loophole, but Nelnet gets to keep the $278 MILLION?! What is wrong with our politicians that this was allowed to occur? "

To the haters wrote on January 20, 2007 4:05 pm:
" What Nelnet did was TOTALLY within the law. In addition, Nelnet supported closing the loophole since 2003. So, what's the problem? How many of the complainers declined to take a tax deduction because they didn't think it was "ethical?" "

iconoclast wrote on January 20, 2007 4:44 pm:
" you rob a bank, or store, and get a couple grand, get caught, and you go to prison for a few years. You rob millions from taxpayers(us) and you're considered wonderful when you stop. "

mls wrote on January 20, 2007 6:03 pm:
" Will someone please explain what Nelnet did that was wrong or illegal.The way I understand it Nelnet was allowed to buy Student loans that were issued at 4.5% and guaranteed by the Gov.Then they where allowed to charge the Gov.9.5% but the student still omly had to pay 4.5% until the loan was paid off.This` looks to me like this was a screwup by the Gov.and I'm guessing thats why they (the Gov.) didn't pursue it, "

JR wrote on January 20, 2007 6:40 pm:
" So many critics that don't want to be confused by the facts! Nelnet didn't do anything unethical or illegal. They took advantage of a loophole created by POLITITIANS like Ted Kennedy. This loophole is no different than ones taken advantage of by other businesses (including farmers) or state governments (with Federal programs). I guess it's easier to sit on the computer and be critical of a company that provides many quality jobs in Lincoln (and tons of tax dollars) rather than get off your B_ _ _ (computer) and start your own business and really contribute to the local economy! "

JG wrote on January 20, 2007 8:31 pm:
" No wonder NELNET can keep purchasing other companies. They got all this money. They recently got another company in Lincoln NE. This company they bought out had one on one contact with the schools, and parents. Whenever you call NELNET, all you get is a answering service, press 1 or this, 2 for this and so on and so forth. As someone who had a student loan with NELNET, I can't stand calling there and not getting A REAL HUMAN BEING. Nothing is worse than hitting all these numbers just to get a REAL PERSON on the phone. Maybe with all the money NELNET has, they need to build a PARKING GARAGE for their employees. That sounds like a great idea. "

JG wrote on January 20, 2007 8:34 pm:
" With the new purchase of a company in Lincoln, maybe they need to spend some of that money on sending their Supervisors to a SUPERVISORY Training classes. When someone or something can come in and run a company like this one person, someone's eyes need to be opened up. I think it's an excellent idea to send Supervisors/Team Leaders to Management Classes or Training. Help benefit the company a little. "

Nelnet Employee wrote on January 20, 2007 8:52 pm:
" Ok the so called "low paying jobs" that Nelnet brings to Lincoln start out at over $10 a hour with benefits and a chance to earn bonuses. To me that is not low paying. Nelnet treats its employees well. Nelnet is always donating money to different charities within Lincoln and are very genourus with their donations. And the comment about not being able to take out a student loan if you have a drug conviction, that is not a Nelnet rule, that is a Dept of Education rule. EVERY government student loans have to follow the same rules, no matter where you take it out from. "

Not giving back to the comunity? wrote on January 20, 2007 10:45 pm:
" What about the vast donations and work Nelnet and it's employees have given to such programs as Junior Acheivement, Adopt-a-Family, The United Way, Extream Makeover, Home Addition (including the house built right here in Lincoln), and countless other charities and organizations. And low pay? Most call centers in Lincoln pay straight hourly wages of about 8 or 9 dollars an hour, where as Nelnet has a higher hourly wage plus a very generous bonus structure, not to mention good benefits and generous tuition re-imbursment. I'm not saying it was right but the only difference between Nelnet and every other lender is that they held the funds into a seperate account until the Department of Education said that it was Okay to keep. Every other Lender just claimed those funds as part of their yearly earnings. If the situation had been different and had the Department of Education stated the funds need to be returned Nelnet could have, and would have done so easisly where as all of the other lenders who also took the same allowances would now be in litigation to recover those same sort of funds from years of letting them sit in their cofers. Nelnet has been nothing but open and honest regarding this entire situation since the beginning. I've heard of no other Lender stepping up and doing the same. "

Matt Platte wrote on January 20, 2007 10:48 pm:
" 'Shame' asks, "...I'm not aware of anything they have given back to the community. Are any of you?" Yes. "

ex-Nelnet worker wrote on January 20, 2007 11:00 pm:
" It is all about greed and wealth concerning Nelnet. In 2005,they reorganized my department and laid all of us off. They took all the work away from the loan origination departments in 8 other offices (meaning those loan origination departments don't exist anymore). All of the other 8 offices work came to Lincoln. We weren't allowed to keep our jobs eventhough the work didn't change at all (They just cleverly changed the names of the positions and added to the job descriptions). They wanted us to take a preemployment test, write a resume, and interview for the jobs just like we had come off from the street with no experience. They did this to their experienced workers of 5 to 12 years. The only thing Nelnet cares about is money and the dollar signs they can see in their eyes. "

Lincoln based wrote on January 21, 2007 1:54 am:
" Nelnet is an ethical company run by a great family that stongly supports Lincoln.....just because they used an existing law to provide good jobs and provide a much needed service, I am ok with that..blame the fed's, not the Dunlap's.....good luck with all they do.. "

ex employee wrote on January 21, 2007 12:32 pm:
" I hope with the money that they get to keep they should give it the employees. They are the employess who deserve it the most! By the way the pay sucks and the benefits are not that great either, who wants to pay about $300 a month for insurance for their families and only making around $10.00 an hour for working there for 10 years! Boy I am glad that I quit. I also agree on the comment to send the supervisors to training class! They have no respect and they do not know how to supervise the employees under them. "

ex-Nelnet employee wrote on January 21, 2007 1:35 pm:
" To the person who said they were "laid off" in 2005. If you didn't decide to reapply for the positions, as many people did, you probably got severance pay. I went into that department after the reorganization and didn't hear of a single person who applied for the re-titled positions that didn't get hired (and any ex or current Nelnet employee in that area would agree things get around by gossip). Nelnet is like any other corporate business in their practices. I worked there 3 years and felt I was treated well, certainly far better than other jobs I have had. "

tax payer wrote on January 21, 2007 1:37 pm:
" Dunlap should be in JAIL! "